Problem
Disconnected records
Customer details, equipment data, complaints and technician notes often live in separate messages and sheets.
About ServiceOps
Service history should follow the equipment—not a spreadsheet row.
ServiceOps is a multi-tenant B2B SaaS prototype for companies that install and maintain customer equipment. It connects the complete operational journey without forcing a specific equipment industry.
Approach
One vertical workflow
Start with installation-to-service history, strong tenant boundaries and role-specific screens.
Direction
Generic by design
Solar is the first demonstration; configurable categories keep the model useful for many equipment businesses.